Shipping policy

Shipping & Deliveries

Artisan's shipping times vary depending on date of purchase and the specific product ordered. If you have a question about your product's specific order time, please feel free to email us at cs@artisanfurnitureinc.com

Shipping Details

Purchasing and shipping is available only within the 48 contiguous United States.
We cannot ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office, DPO (Diplomatic Post Office) destinations or to freight forwarders.
If you ordered multiple products, you may receive multiple shipments.
We do not offer expedited shipping.
Partner products may not be shipped directly by Artisan but Artisan will be responsible for all order notifications and status updates from orders placed on atfhome.com

Live in a condo, apartment, high rise, gated community metro area or another unique delivery space? Please see the Unique Deliveries section below.

Delivery Details

Freight shipments require an adult 18 or older to be present at time of delivery.

Free Scheduled Freight Shipping

Our standard scheduled freight includes delivery, placement in area/room of choice, unpacking and removal of all packaging materials, and any furniture assembly required. You will be contacted by FedEx or Fragile PAK when the product is shipped to schedule your delivery.

Free Small Parcel Shipping

Small parcels ship by ground for Free.

Ground shipments do not require a signature. Soft goods and accessory orders from Artisan will ship separately from your Artisan seating by small parcel carriers.

Mixed Orders

If you ordered multiple products, you will receive multiple shipments by the shipping methods outlined above.

Unique Deliveries

If you live in an apartment, condo building, high rise, metro area, or have a unique delivery space that requires specific attention or a Certificate of Insurance (COI), contact us to talk through your shipping options.